Coming together is a beginning…
keeping together is progress…
working together is success.
This workshop is a
facilitated organizational team meeting for natural, standing, or ad hoc
teams. Included is an
orientation, the team chartering process, writing of the team’s
mission statement (or objectives), development of ground rules, and
basic operating guidelines.
Team
members are taught how to use action plans, agendas, and minutes.
The focus of the session is to get team members to work together
on administrative tasks necessary to start a new team or reorganize an
existing team.
Learning Objectives
-
Understand
how and why responsibilities change when moving toward a team
environment.
-
Identify
the advantages to both the company and the individual that comes
from working in teams.
-
Learn
the types of teams and team projects that they can expect to see.
-
Develop
or update their team mission statements or objectives.
-
Practice
running effective meetings, reaching consensus, and developing and
enforcing ground rules – administrative and operational
guidelines.
-
Develop
the team’s job description and “charge.”
-
Practice the key interactive skills
necessary to participate on a team.
- Review
the skills needed to get everyone involved in the team, build
commitment to action, and keep any one person from dominating.
Audience
This course is helpful for an entire
team to attend as a group. All
members of the team should be present including the leader, the sponsor,
and the facilitator. Any of
the following types of teams will gain a head start by attending this
workshop: Intact work groups, Natural teams, Standing teams, Temporary
ad hoc teams, Management steering teams, Design teams, and Implementation
teams.
Course Outline
Teams and What
Teams Do
 |
Introduction
to teams & team involvement |
|
|
Types of
teams and what teams do |
|
|
Examples
of teams in operation |
|
|
A team
member’s individual responsibility for motivation |
|
|
Case
exercises of teams in trouble; problem identification and
solutions |
Cooperation
and Teamwork
|
|
Team definitions |
|
|
The key to teamwork |
|
|
Seven habits of successful teams |
|
|
Self-evaluation exercise &
game: how do we demonstrate respect to each other? |
|
|
Styles of dealing with each other
on teams; video scenes & demonstrations |
|
|
Identifying teamwork and
non-teamwork behaviors & how to deal with them |
|
|
Teamwork case: the team with the
internal customer service problem |
|
|
Teamwork case: the team facing
changes in procedures |
|
|
Teamwork case: when a team member
does not pull his/her fair share |
|
|
Teamwork
case: the team that needs to coordinate its support better |
Team Member
Skills
|
|
Running team meetings that improve
the business |
|
|
How teams work together to solve
problems |
|
|
Building support through consensus |
|
|
Setting and enforcing your
team’s ground rules |
|
|
Basic communication: how to make
suggestions to fellow team members |
|
|
How
to get others more involved in pulling together |
Exercise
Appendix
|
|
Why are we a “team?”
Committing to a team mission statement |
|
|
Let’s understand our “team job
description” |
|
|
Getting
our guidelines straight: administrative and operational
guidelines |
Prerequisites
Completion
of Team Member Responsibilities and Skills is recommended prior
to attending this course.
Program Format- 2
Days
This is a hands-on
session. Participants stay
active and involved throughout each day. Up to four intact teams can
attend the two-day session together. All team members should attend together.
Participants
leave the session with all their critical start-up decisions made and a
plan of action for their first quarter of operation. All the tools,
forms and techniques that help guide the team to success are in the
participant workbook. The
maximum class size is 20, but for optimum results 12-16 participants is
ideal. |
