“Faced
with the choice between changing one’s mind and proving that there is
no need to do so,
almost everybody gets busy on the proof.” -John
Kenneth Galbraith
Change
is a constant in today’s organizations.
Organizations need to proactively approach change in order to
stay on the cutting edge of their competition.
However, managing this change can “make or break” the
initiative. This program is
designed to provide managers with the crucial insight needed to
successfully manage change in their organizations.
They will learn and understand why people resist change and how
to deal with the behaviors that may result.
They will learn a proven and effective process for managing any
type of change – small or large.
Learning Objectives
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Explore recent changes made by
their organizations and why they were necessary
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Understand how people react
differently to change
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Learn the three phases of change
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Practice using the Managing Change
Checklist
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Learn methods for overcoming
resistance to change
- Learn
ways to evaluate the change process
Audience
This
course is designed for managers and supervisors that are faced with
change -- in their department, their facility, their division or their
entire organization.
Course Outline
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Personal Success Outcomes
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Change – Why Change?
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Responses to Change
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Phases of Change
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Phase I – Ending
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Phase II – Neutral Zone
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Phase III – Beginning
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The Beginning Checklist
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Group Exercise – Three Phases of
Change
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Change Points
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Why Do People Resist Change?
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Overcoming Resistance to Change
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Conditions Under Which People
Won’t Resist Change
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Managing Change Checklist
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Group Exercise – Change Cases
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Group Exercise – Managing Change
More Effectively
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Evaluation
of the Change Process |
Program Format- 1
Day
This
highly interactive one-day program focuses on case studies and examples
from many industries and settings.
The small group practice sessions that are conducted throughout
the program allow participants to try out the tools and perfect their
use with the help of instructor coaching.
The instructors give practical, real-world advice to the
participants. Participants
leave with a clear plan of action for managing their next change.
The maximum class size is 20, but for optimum results
12-16 participants is ideal.
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