Excellence is achieved when individuals are motivated to perform their
best
and work together with others to achieve common goals.
High involvement leadership helps create this type of climate.
As organizations develop project teams, high
involvement environments, and quality driven efforts, they are finding
that managers, supervisors, and decision makers need a new set of skills
to “make things happen.”
Our Involvement
Skills seminar helps traditional supervisors and leaders develop a
toolbox of techniques that will encourage and facilitate involvement from
all employees.
The
skills taught are crucial to the success of today’s leaders –
persuasion, listening and questioning, facilitating and managing meetings,
coaching performance, encouraging participation, and developing
decision-making skills and autonomy in team members.
Learning Objectives
-
Learn
the different roles that team leaders and supervisors must master to
be successful in high involvement work environments.
-
Learn
how to create a teamwork spirit, set team goals, manage team
meetings, and coach performance.
-
Set
clear team direction and provide support for the team in meeting
objectives.
-
Build
a positive team environment, which reinforces the self-esteem of
each member of the team.
- Practice
the eight proven involvement skills that encourage, promote, and
develop the ownership so necessary in today's work place.
Audience
Managers
who are considering developing high involvement work teams and want to
learn the skills that will be required of supervisors and team leaders in
this new environment (and the skills that they themselves should be using
as role models).
Supervisors in traditional work environments who want to learn the critical
involvement and participation skills needed for improving the morale of
their work groups; supervisors who work in a company that will soon be
moving to a high-involvement team concept.
Team
leaders, group leaders, team coordinators, and other types of leaders
who work in high-involvement environments such as self-managed work teams,
self-direct work teams, pride teams, corrective action teams and others.
Course Outline
Types of Teams
and Chartering
 |
Three
types of teams
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Elements
of a charter
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Developing
an effective charter
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Homework
assignment |
A Team
Leadership Style
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What
is a team
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Benefits
of a team
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Goals
for teams
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Three
team leadership styles
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Role
of team leader
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Problems
supervisors have becoming team leaders
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Homework
assignment |
How to Encourage
Teams to Be "Self-Motivated"
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Extrinsic
v. intrinsic motivation
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Creating
and maintaining intrinsic motivation
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How
to make jobs more interesting
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What
advanced teams have done
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A
six step procedure for directing a team
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Homework
assignment |
Facilitating a
Team Process
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Making
team meetings more effective
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Meeting
process tools
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Brainstorming
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Nominal
Group Technique
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Evaluating
team process
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Facilitating
a team
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Homework
assignment |
How to Encourage
Involvement and "Ownership"
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Levels
of participation
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Eight
crucial involvement skills
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Ten
rules for encouraging participation and “ownership”
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A
“problem solving” approach to encourage involvement
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Homework
assignment |
Using Persuasion
Instead of Criticism
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Persuasion
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Team
Exercise
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|
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Homework
assignment |
Effective
Listening Habits
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|
Characteristics
of poor listeners
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Poor
listening habits
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Barriers
to listening
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Techniques
to overcome listening barriers
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Three
rules for listening
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Showing
understanding
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Team
Exercise
|
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Homework
assignment |
Dealing with
Difficult Team Members
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Three
step procedure for motivating the difficult team member
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Types
of difficult team members and strategies for dealing with each |
Program Format- 3
Days
This
three-day program is designed to use behavioral objectives,
demonstrations, skills practice, and reinforcement.
In teaching each skill, we present the major learning points,
illustrate the advantages of the skill with real-life examples, and
provide a practical demonstration.
Participants
then practice the skill through videotaped role play situations, or group
cases and exercises that can be customized for your organization.
Our focus is not on theory and lecture, but rather on building
skills that can be used immediately in the work place.
The maximum class size is 20, but for optimum results 12-16
participants is ideal. |
